Privacy Policy

Effective Date: [11/20/24]

1. Introduction

This Privacy Policy describes how Beacon Laserworks (“we”, “us”, “our”) collects, uses, stores, shares and protects personal information when you visit or make a purchase through our website [https://www.beaconlaserworks.com] (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a) Information You Provide

When you place an order or request a quote, we may collect your name, email address, phone number, mailing address, payment information (via a third-party processor), and any custom details you supply (e.g., engraving instructions).

When you contact us (by email, phone/text, or via our website form) we may collect the content of your message and your contact details.

b) Automatic / Technical Information

We may automatically collect information about your visit to the Site (“Usage Data”) such as your IP address, browser type, device identifier, pages viewed, referral source, and timestamp.

Cookies and similar tracking technologies may be used to recognise your device and remember your preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your orders, provide customer service, manage your account or inquiries.

To communicate with you about your order status, promotions, updates and other marketing (only if you’ve opted in where required).

To improve and personalise your experience on the Site (for example remembering your preferences).

To monitor and analyse usage and trends so we can enhance our services and Site performance.

To comply with legal obligations and protect our rights, property or safety.

4. Sharing Your Information

We will not sell your personal information to third parties. We may share or disclose your information as follows:

With service providers who perform services on our behalf (such as payment processing, shipping, hosting, analytics) — subject to confidentiality.

If required by law or legal process, or to protect our rights, safety or property.

In the event of a business transaction (e.g., merger, sale of assets) your data may be transferred as part of that transaction (with notice).

5. Data Security & Retention

We implement commercially reasonable administrative, technical and physical safeguards to protect your personal information.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy (for example, to process orders, keep records for tax/financial purposes, or comply with legal obligations).

Unfortunately, no method of Internet transmission or electronic storage is fully secure — we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, including access, correction, deletion, objection to processing, or portability. You may also opt out of marketing communications by following unsubscribe instructions in the communication or contacting us at the contact details below.

7. Use of Cookies and Tracking Technologies

We use cookies and similar technologies to provide and improve our Site and services. You can set your browser to refuse cookies or alert you when cookies are being sent — however doing so may affect Site functionality.

8. Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of those other sites. We encourage you to read their privacy policies.

9. Children’s Privacy

Our Site and services are not directed to children under the age of 13 (or as required by your local law). We do not knowingly collect personal information from children without parental consent. If you believe we have done so, please contact us and we will delete the information.

10. International Transfers

If you are located outside the United States, your information may be transferred to, stored, or processed in the United States or other locations. By using our Site you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on the Site and indicate the “Effective Date”. Your continued use of the Site after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Beacon Laserworks
P.O. Box 555, Madison, NC 27025
Email: [email protected]
Phone/Text: (336) 280-1860